My Profile
& Non Executive Director
Madeleine has exceptional experience in the boardroom and deep expertise in the challenges facing financial institutions from her successful career as a professional services Partner specialising in Financial Services.
Her core competencies include business growth, disruption, innovation, digital transformation, finance, audit, risk & regulation, capital raising, IPOs, problem solving, people, culture, strategy and governance.
A collaborative approach when working boards and management teams is supported by her respectful mindset, a global outlook, superior communication skills, and commitment to diversity of background and thought.
Financial Risk + Company Director
Industry sector Expertise:
• Banks – majors, mutuals, foreign banks & neo banks
• Superannuation Funds – retail, industry, corporate, public sector
• General Insurers and Private Health Insurers
• ASX Listed companies
• Asset managers
• Fintechs
• Regulators – APRA, ASIC, SIRA
• Professional services – accounting, audit, legal, consulting
Financial Risk + Company Director
Qualifications:
2021 Member of Institute of Internal Auditors & Certified Internal Auditor
2017 Member of Australian Institute of Company Directors
2005 Registered Company Auditor
2004 CAANZ Certificate of Public Practice
1993 Member – Chartered Accountants Australia & New Zealand, Fellow since 2013
1991 Bachelor of Economics, Macquarie University
Company Director
Directorships:
Catholic Care Sydney
NED, Audit & Risk Committee, Technology Committee
June 2015 to Present
Access EAP Limited
(Subsidiary of CatholicCare) - NED
2015 - 2018
Sisters of the Good Samaritan
Finance Council
(Advisory Board equivalent)
2011 - 2017
Charities Aid Foundation Australia (CAF)
Independent & Non Executive DIrector
2009- 2010
Financial Risk Services
Employment History:
Consulting Practice – Financial Services & Risk & Compliance Advisory
Services include risk and compliance advice on APRA, ASIC & ACCC regulatory obligations
December 2021 – Present
Clients include APRA and clients in Payments and non bank lending sectors
- APRA engagement is with Superannuation Division, focusing on current issues in the industry such as governance, member outcomes, resilience
- Fintech practice addresses issues such as CDR regime, ePayments code, commercial credit risk, strategy and business planning
Grant Thornton Australia
Partner & National Head of Financial Services
Responsibilities:
- Lead and grow the Financial Services practice ($30m annual revenue)
- Lead high quality services delivered to clients
- Lead a team of 7 partners & 50 people across Australia
- Member of the Global FS SteerCo and Global FS Business Risk Services SteerCo
- Member of Global Corporate Governance SteerCo
Achievements :
- Worked collaboratively with all service lines and geographies across Australia and internationally, resulting in an increase in FS practice revenue by almost 50% 2015-2021
- Oversaw talent development including 4 new partners admitted to the partnership and contributed to their success through mentoring and profile building
- Initiated and led the relationship with APRA through building relationships with government officials and investing in leadership engagement with APRA agenda
- Led numerous global client priority accounts and pursuits by building relationships with key client executives, building a team with industry and technical expertise across service lines and geographies, delivering high quality services and generating significant revenue and market presence
- Governance Advisor to multinational FS corporation including role on Governance & Compliance Committee, and using my expertise in FS and risk, regulation & strategy improving governance & risk framework and enhancing communication with the external auditor
- Performed role of outsourced Chief Risk Officer for two APRA regulated Financial Institutions (Super Fund and ADI), using my knowledge of governance, risk & compliance and my FS industry expertise to ensure the organisations navigated regulatory change, successfully completed APRA Prudential reviews and, in one case, executed a successful merger
- Launched the firm’s Banking practice though leveraging relationships and expertise to serve clients such as Mutual Banks, Foreign Banks, and mid tier Banks
- Secured market leadership in NeoBank/Restricted ADI sector though relationship building and delivering high quality services assisting clients to secure RADI & Full ADI licences including volt Bank, Alex Bank, Avenue Bank
- Oversaw the Thematic Review of Material Related Party Outsourcing in Superannuation for APRA
- Chair of Royal Commission Boardroom Roundtable series of events for clients and led associated thought leadership releases
- Chaired Governance Masterclass for Directors of mid sized financial institutions
- Won Beaton Award in 2021 for best professional service provider to Financial Services
- Led over 20 “6 Box” Strategy workshops for management and Boards
- Expert witness for 3rd largest shareholder class action in Australia history (QBE)
- Expert witness regarding two auditor negligence matters
KPMG Australia
Partner – Financial Services
February 2008 – 2015
Achievements:
- Led audits for ANZ Banking Group including Global Wealth/OnePath entities, eTrade, Superannuation Funds, MIS’, IDPS’, SMAs, Compliance Plans
- Delivered high quality services though relationship building and providing technical expertise for a range of blue chip clients like ANZ, IAG & Allianz
- Piloted digital audit methodology
- Developed regulator engagement policy for KPMG using knowledge of sector and experience dealing with regulators
- Chairmans Award for success in starting and developing Financial Reporting Centre business unit
- Worked closely with Superannuation Fund clients to transition to the SPS Prudential Standards regime effective 1 July 2013, still in force today
- Steadfast Group Limited (ASX: SDH) audit engagement partner, assisted client through the ASX listing, pre-audit of new brokers joining the network
- Delegate for KPMG to APRA Auditor Liaison forums for GI and Super
- Member of Diversity Council driving KPMG’s Diversity & Inclusion agenda in Australia
- Presenter for AIST Superannuation Trustee Director course
EY (formerly Ernst & Young)
Partner – Strategic Growth Markets
Manager/Senior Manager/Principal
6 February 1995 -30 June 2004
Achievements:
- Established EY’s mutual banking & credit union practice though working closely with FS practice and leveraging expertise in small & mid size financial services entities
- Led Austbrokers (now AUB Group Limited – ASX: AUB) broker network audit at time of listing on ASX, contributed to meeting ASX deadlines and improving financial reporting process for the Group
- Lead partner for NSW WorkCover Authority (since demerged into iCare), securing new engagements and increased revenue from the account, drove collaboration between 4 divisions in EY
- NSW Coal Mines Insurance Scheme Review
- Entrepreneur of the Year Program – as Divisional Champion I personally introduced and inducted over 5 finalists and winners over 3 years
- Finalise for Lynne Sutherland Award for advancing Women in Leadership in EY
- Promoted to Partner while on maternity leave
Other skills and training:
Governance, Risk Management (including Operational Risk, Cyber Risk, AML & Business Resilience), Compliance, External Audit, Internal Audit, Financial Reporting, Conduct & Culture, Coaching, Mentoring, Leadership, Global Business, Expert Witness
Satisfies APRA Fit & Proper requirements
Referees are available on request.